Useful responses with clear boundaries
We start with the questions your business receives and the information the assistant may use.
- Frequently asked questions about your services.
- Collecting the information needed for an appointment.
- Handing enquiries outside the scope to a person.
Your calendar is part of the process
We review how appointments are recorded and whether your tool supports integration. Confirmation, changes and availability are specified before implementation; access to every calendar is not assumed.
Test conversations before launch
We agree sample enquiries, expected responses and situations requiring human review. This checks assistant behaviour against information approved by your team.
What we need to assess the project
Enquiry types, languages, approximate volume and existing tools. WhatsApp requirements, platform costs and data handling are reviewed as part of the scope.